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Stop social engineering attacks
Bad actors use social engineering to trick helpdesk agents into resetting user accounts. Nametag prevents these attacks by verifying customers and employees during high-risk moments with identity factors that are impossible to cheat or spoof.
Nametag’s agent-assisted solution deploys in minutes, immediately protecting your helpdesk against social engineering attacks and impersonators armed with AI deepfakes.
Close a critical security gap in your account recovery process with Nametag’s self-service solution. Users scan a QR code to verify themselves with Nametag, then reset their passwords or MFA tokens, entirely on their own.
An identity verification experience loved by good users, hated by bad actors
1. Prompt Nametag anywhere
Share a link via your normal channels or direct people to your Nametag microsite. Users tap the link or scan a QR code to open Nametag on their phone, no app download required.
2. Verify their identity
Nametag uses our unique identity verification technology to scan the user’s government-issued ID, match it to a live selfie, and ensure that both are unaltered and aren't deepfakes.
3. Act with confidence
Self-service users can reset their own MFA or passwords without needing to involve support. Prompted verifications update in real time, so agents can focus on resolving tickets quickly.
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Concerned about social engineering at your helpdesk?
You’ve come to the right place. Nametag secures your employee helpdesk and protects your support staff against the tactics favored by Scattered Spider and other organized hacker groups around the world.