or less to verify themselves
faster lockout resolutions
better customer experience
support cost savings
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Increase security, reduce friction

Quickly verify customers at critical moments

Image of a support ticket with someone asking to transfer their pointsImage of a support ticket with someone locked out of their accountImage of a support ticket with someone who can't access their authenticator appImage of a support ticket with someone asking to add a new beneficiaryImage of a support ticket with someone asking to set up their new phoneImage of a support ticket with someone asking to send funds
Improve support efficiency

Give your support team the verification tools they need

Image of someone saying they forgot their password and receiving a link to verify their identity with Nametag

1. Prompt Nametag anywhere

Share a link via your normal channels or direct customers to your Nametag self-service microsite. Customers tap the link or scan a QR code to open Nametag, no app required.
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2. Verify their identity

Nametag uses our unique identity verification technology to scan the customer's government-issued ID, match it to a live selfie, and ensure that both are unaltered and aren't deepfakes.
Image of a successful identity verification result with Nametag

3. Provide better service

Self-service customers can reset their own passwords or MFA without involving support. Prompted verifications update in real time, so support reps can focus on helping customers.

Nametag integrates with support platforms like:

Integrated with ServiceNow for password and MFA resetsIntegrated with Zendesk for agent-assisted password and MFA resets right from Zendesk

Send verification requests and view the results through your platform of choice.

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API – Integrate nametag

Add Nametag to your product and environments

Integrate Nametag to bring our uniquely secure identity verification technology into your preferred product or environments. Add a powerful security layer to high-risk actions that streamlines and protects customer experiences.

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Image showing a website that integrated Nametag to verify peoples' identities
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Better Business Bureau Accredited Business
California Consumer Privacy Act of 2018 Compliant
Transform customer support

Nametag’s uniquely secure customer verification solutions improve experiences and protect customer accounts against bad actors.

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