Self-service MFA resets

Resolve user lockouts 60% faster with an end-to-end solution built on Deepfake Defense™ identity verification. Replace manual visual verifications to save time and improve user experiences by 2x or more.

1. Connect your identity provider

Plug-and-play integrations with Okta, Microsoft Entra, Cisco Duo, and others.

A browser window with Nametag Copilot, showing "Send an ID request" text and a field to enter a phone number.

2. Activate your live reset page

One click to create a branded account recovery microsite on your custom URL.

3. Redirect locked-out employees

Deflect 50% of your IT tickets by letting employees reset their own MFA tokens.

How it Works

Identity verification flows loved by real users, hated by bad actors

Prompt your users to verify with Nametag

Send a verification request through your normal support channels, prompt it automatically, or direct users to a branded self-service microsite.

Nametag verifies people in under 30 seconds through a mobile-native experience that's uniquely resilient against the use of AI deepfakes.

Enable self-service and empower agents

Once they're verified, self-service users can reset their own passwords and MFA tokens based on customizable group-based permissioning.

Helpdesk agents see verification results update automatically, empowering them to focus on providing great service and resolving tickets.

An image showing the Nametag Copilot agent-assisted user identity verification flow

A colorful 3-dimensional block with an ID card on top, hovering over grey another block

Built on identity verification that prevents deepfake attacks

Threat actors move fast. Nametag moves faster.

Nametag’s Deepfake Defense engine leverages a unique combination of cryptography, biometrics, and AI. Our approach proactively blocks digital injection attacks and prevents the use of AI-generated deepfakes.

Other verification factors are are vulnerable to injection attacks, deepfakes, and other threats. Only Nametag creates the assurance needed for self-service MFA resets.

Learn about Nametag Deepfake Defense

Learn more about deepfake attacks

Instant syncs to all of your identity directories

The moment you connect Nametag to your identity provider, every account in your directory is protected against imposters. Enable self-service and a better employee experience in just a few clicks.

Nametag works wherever you work

Global coverage

11,000+ document types

Omni-channel

Voice, chat, email and more

Mobile native

iOS and Android

Nametag is the only secure solution for self-service MFA resets. Eliminate half of your helpdesk tickets, get employees back to work faster, and stop account takeovers with ultra-secure identity verification powered by Deepfake Defense.