Up to 50% of IT tickets are for password and MFA resets, according to Gartner. Eliminate them all by empowering your employees to securely recover their own accounts without involving your helpdesk.
Employees simply scan a QR code, go through Nametag Deepfake Defense verification, then reset their passwords or MFA tokens, entirely on their own.
Secure your helpdesk against social engineering attacks and impersonators armed with deepfakes.
Helpdesk reps can securely verify users with just a few clicks and see the results update in real time, all inside their Nametag agent console.
Design custom workflows that use Nametag identity verification, powered by Deepfake Defense™. Add a powerful security layer to high-risk actions that streamlines experiences and safeguards accounts.
Global coverage
11,000+ document types
Omni-channel
Voice, chat, and email
Mobile-native
iOS and Android
Send password and MFA resets to self-service while stopping social engineering attacks on your helpdesk. Nametag's ready-to-use employee verification solutions reduce helpdesk costs by 30% and speed lockout resolutions by 60%.