Employee Verification

Deflect helpdesk tickets and stop threat actors

Send MFA and password resets to self-service while securing your helpdesk against social engineering attacks and impersonators armed with AI deepfakes.
Nametag console showing a successful verification result
30%
helpdesk cost savings
5x
greater agent efficiency
60%
faster lockout resolutions
2x
better user experience

Verify your employees quickly and securely at critical moments

Image of someone saying they forgot their password and receiving a link to verify their identity with Nametag

1. Prompt Nametag anywhere

Employees tap a link or scan a QR code to open Nametag on their phone, no download required.
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2. Verify their identity

Nametag's patented identity verification technology scans the employee's photo ID, matches it to a live selfie, and validates both.
Image of a successful identity verification result with Nametag

3. Act with confidence

Self-service users can reset their own passwords or MFA without involving IT. Agent-prompted verifications update in real time, so helpdesk agents can focus on resolving tickets.
Employee Verification Solutions
Nametag Autopilot: Eliminate Tickets
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Secure self-service account recovery

Up to 50% of IT tickets are for password and MFA resets, according to Gartner. Eliminate them all by empowering your employees to securely recover their own accounts without involving your helpdesk.

Employees simply scan a QR code, go through Nametag's ultra-secure ID verification, then reset their passwords or MFA tokens, entirely on their own.

Learn more
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Integrates with IAM and MFA providers like:

Microsoft logo for Azure Active Directory and Entra IDOkta logoDuo LogoOneLogin by One Identity Logo
Nametag Copilot: Empower Agents

Automated helpdesk verification

Secure your helpdesk against impersonators armed with AI deepfakes and advanced social engineering.

Automatically verify users when they contact your support team, then see the results update in real time inside your out-of-the-box agent console.

Learn more
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Integrates with ticketing platforms like:

Integrated with ServiceNow for password and MFA resetsIntegrated with Zendesk for agent-assisted password and MFA resets right from Zendesk
Request info
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Nametag API: Easy Integration

Put ultra-secure identity verification into your workflows

Design custom workflows that leverage Nametag's patented identity verification technology. Add a powerful security layer to high-risk actions that streamlines experiences and safeguards accounts.

Explore API docs
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Reusable

Once you've enrolled, your account is protected for life. Re-verify with even greater security with just a selfie.
Phone showing the Nametag express re-verification experience
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Un-loseable

Even when someone loses, upgrades, or changes their phone, Nametag can still identify and verify them in seconds.
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Blue globe

Nametag works wherever your employees work

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Global coverage

11,000+ document types

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Omni-channel

Voice, chat, and email

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Mobile-native

iOS and Android

SOC2 logo
Better Business Bureau Accredited Business
California Consumer Privacy Act of 2018 Compliant

Send password and MFA resets to self-service while stopping social engineering attacks on your helpdesk with Nametag's complete, ready-to-use solutions.

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