Employee Verification

Deflect helpdesk tickets and stop threat actors

Protect your workforce accounts against AI-powered social engineering and deepfakes, send account recoveries to secure self-service, and boost helpdesk efficiency.
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30%
helpdesk cost savings
5x
greater agent efficiency
60%
faster lockout resolutions
2x
better user experience

Verify your employees quickly and securely at critical moments

Image of someone saying they forgot their password and receiving a link to verify their identity with Nametag

1. Prompt Nametag anywhere

Employees tap a link or scan a QR code to open Nametag on their phone via App Clip or Instant App, no app download and no pre-enrollment required.
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2. Verify their identity

Nametag's Deepfake Defense™ identity verification engine verifies the employee's photo ID and live selfie, immediately stopping AI-powered imposters.
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3. Act with confidence

Self-service users can recover their own accounts without involving IT. Agent-prompted verifications update in real time inside your helpdesk console.
Employee Verification Solutions
Nametag Autopilot: Eliminate Tickets
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Secure self-service account recovery

Up to 50% of IT tickets are for password and MFA resets, according to Gartner. Eliminate them all by empowering your employees to securely recover their own accounts without involving your helpdesk.

Employees simply scan a QR code, go through Nametag Deepfake Defense verification, then reset their passwords or MFA tokens, entirely on their own.

Learn more
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Integrates with IAM and MFA providers like:

Microsoft logo for Azure Active Directory and Entra IDOkta logoDuo LogoOneLogin by One Identity Logo
Nametag Copilot: Empower Agents

Agent-assisted helpdesk verification

Secure your helpdesk against social engineering attacks and impersonators armed with deepfakes.

Helpdesk reps can securely verify users with just a few clicks and see the results update in real time, all inside their Nametag agent console.

Learn more
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Integrates with ticketing platforms like:

Integrated with ServiceNow for password and MFA resetsIntegrated with Zendesk for agent-assisted password and MFA resets right from Zendesk
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Nametag API: Easy Integration

Put Deepfake Defense inside your workflows

Design custom workflows that use Nametag identity verification, powered by Deepfake Defense™. Add a powerful security layer to high-risk actions that streamlines experiences and safeguards accounts.

Explore API docs
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Reusable

Just deploying Nametag protects every workforce user against imposters. Once they enroll, employees can re-verify in just a few seconds using only a selfie.
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Un-loseable

Even when an employee loses or changes their phone, Nametag can still identify and verify them in seconds. Say goodbye to imposters pretending to be locked out.
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Nametag works wherever your employees work

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Global coverage

11,000+ document types

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Omni-channel

Voice, chat, and email

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Mobile-native

iOS and Android

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Better Business Bureau Accredited Business
California Consumer Privacy Act of 2018 Compliant

Send password and MFA resets to self-service while stopping social engineering attacks on your helpdesk. Nametag's ready-to-use employee verification solutions reduce helpdesk costs by 30% and speed lockout resolutions by 60%.

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