What happens when you need to change your MFA device or reset your password? 

Security questions, one-time passcodes, and other verification methods are easy for bad actors to exploit and highly frustrating for legitimate users. Nametag has the solution.

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Identity verification flows loved by users, hated by bad actors


Prompt users to verify with Nametag

Send a verification request to customers or employees through your normal support channels, or direct them a branded webpage.

Nametag verifies them in under 30 seconds using only what they have in their pocket, at the highest levels of security and assurance.


Enable self-service and empower agents

Once they're verified, self-service users can reset their own passwords and MFA tokens, without ever having to involve your helpdesk.

Verifications update automatically in your Nametag console, so agents can focus on providing great service and resolving tickets.

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Security InnovationS

Uniquely secure against AI-generated deepfakes, injection attacks, and other threats

Hackers move fast. Nametag moves faster.

Nametag’s patented technology leverages a unique combination of mobile cryptography, device telemetry, and proprietary AI models. Our approach shuts down persistent and emerging threats like deepfakes and mobile injection attacks by ensuring trusted, real-time captures.

We draw on advanced security features that other providers can’t access, leaving them vulnerable to common threats and new generative AI attacks.

Nametag prevents:

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Social engineering
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Account takeovers
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Injection attacks
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AI deepfakes
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Presentation attacks
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New account fraud

Eliminate account recovery tickets

Up to 50% of helpdesk tickets are just for password and MFA resets. Nametag Autopilot enables employees to recover their own accounts without needing to contact your helpdesk.

Nametag works wherever you work

Global coverage

11,000+ document types


Voice, chat, email and more

Mobile native

iOS and Android

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