Automated Helpdesk Verification

1. Send verification request

Surround your helpdesk with identity armor

Ready-to-use helpdesk verification console deploys in minutes, immediately protecting your helpdesk against social engineering attacks and deepfakes. Agents can send, view, and manage verification requests in seconds, all from one unified place.

2. Act with confidence

Provide better service and boost helpdesk efficiency

Legitimate users verify themselves in under 30 seconds using only what they already have in their pocket: their smartphone and their photo ID. Our ultra-secure identity verification technology can't be phished, intercepted, or fooled by AI deepfakes.

Ongoing conversations

User Experience

An identity verification experience loved by good users, hated by bad actors

Image of someone saying they forgot their password and receiving a link to verify their identity with Nametag

1. Prompt Nametag verification

Quickly create and share a link via your normal support channels. Users tap the link to open the Nametag verification flow on their phone, with no pre-enrollment or app download required.

Image of someone scanning their driver's license

2. Verify their identity

Nametag uses our patented identity verification technology to scan the user’s government-issued ID, match it to a live selfie, and ensure that both are unaltered and aren't deepfakes.

Image of a successful identity verification result with Nametag

3. Act with confidence

Verification results update in real time inside your agent console, so helpdesk and support reps can focus on providing great service and resolving more user tickets, more quickly.