Helpdesk Verification

1. Send verification request

Protect your helpdesk with identity armor

Nametag's ready-to-use helpdesk verification console deploys in 10 minutes or less, immediately protecting your helpdesk against AI-powered social engineering. Agents can send, view, and manage verifications in seconds, all from one unified place.

2. Act with confidence

Provide better service and boost efficiency

Legitimate users verify themselves in under 30 seconds using only what they already have in their pocket: their smartphone and their photo ID. Our next-gen Deepfake Defense identity verification engine is uniquely secure against modern threats.

Ongoing conversations

User Experience

An identity verification experience loved by good users, hated by bad actors

Image of someone saying they forgot their password and receiving a link to verify their identity with Nametag

1. Prompt Nametag verification

Quickly create and share a link via your normal support channels. Users tap the link to open the Nametag verification flow on their phone, with no pre-enrollment or app download required.

Image of someone scanning their driver's license

2. Verify their identity

Nametag's Deepfake Defense identity verification engine scans the user’s government-issued ID, matches it to their live selfie, and verifies both captures, stopping advanced imposters.

Image of a successful identity verification result with Nametag

3. Act with confidence

Verification results update in real time inside your out-of-the-box console, so helpdesk agents and support reps can focus on providing great service and resolving more tickets, more quickly.