5x
greater agent efficiency
60%
faster resolutions
2x
better user experience
$84
saved per password reset
NAMETAG identity VERIFICATION

Securely verify your employees during account recoveries and onboarding

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1. Prompt Nametag anywhere

Send a link via text message, copy/paste, or create an automated prompt. Users tap the link to open a native experience on their phone.
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2. Verify their identity

Nametag uses AI to scan the employee's government-issued ID, match it to a live selfie, and ensure that they're both valid and match.
Image of a successful identity verification result with Nametag

3. Act with confidence

Verification results automatically update in your agent console in real time, so agents can quickly proceed to resolving the employee's issues.
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Option 1: Reduce Tickets

Out-of-the-box agent console

Nametag's agent console sets up in under 5 minutes, adding a powerful security layer without requiring any integration work. Just customize the branding and messaging so employees know it's really you, then off you go.

Agents can quickly send ID verification requests via chat message, SMS, or email, then see the results update in real time. Employees verify themselves in under 30 seconds through Nametag's native mobile experience.

Try Nametag
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Use our APIs to integrate with platforms like:

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Send ID verification requests and view results in your support platform of choice.

Request info
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Option 2: Eliminate Tickets
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Enable self-service account recovery

Deflect account recovery tickets entirely by empowering employees to securely reset their own passwords and MFA tokens without needing to engage IT resources at all.

Employees verify themselves with Nametag, then securely reset their passwords or MFA tokens on their own, no IT support needed.

Request demo
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Nametag integrates with platforms like:

Microsoft Azure LogoOkta logoMIcrosoft Active Directory logoGoogle logo
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Reusable

Once you've enrolled, your account is protected for life. All you have to do to re-verify is take a new selfie.
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Un-Loseable

Whenever you lose your phone, switch devices, or even change your name, Nametag will still identify and verify you.
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Nametag works where your employees work

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Global coverage

11,000+ document types

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Omni-channel

Voice, chat, and email

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Mobile-friendly

iOS and Android

SECURE YOUR HELPDESK

Resolve a real user lockout with white-labeled ID verification, or just try it yourself for practice. No code, no integration, and no credit card required.

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Better Business Bureau Accredited Business
California Consumer Privacy Act of 2018 Compliant
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