For your employees

Eliminate helpdesk tickets and stop account takeovers

Reduce IT costs with self-service MFA and password resets while securing your helpdesk against social engineering attacks and impersonators.
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30%
helpdesk cost savings
5x
greater agent efficiency
60%
faster lockout resolutions
2x
better user experience

Verify your employees quickly and securely at critical moments

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1. Prompt Nametag anywhere

Employees tap a link or scan a QR code to open Nametag on their phone, no download required.
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2. Verify their identity

Nametag's patented identity verification technology scans the employee's photo ID, matches it to a live selfie, and validates both.
Image of a successful identity verification result with Nametag

3. Act with confidence

Self-service users can reset their own passwords or MFA without involving IT. Agent-prompted verifications update in real time, so helpdesk agents can focus on resolving tickets.
Features
Nametag Autopilot: Eliminate Tickets
New

Enable self-service account recovery

Eliminate account recovery tickets entirely by empowering employees to securely reset their own passwords and MFA tokens.

Employees scan a QR code, verify themselves with Nametag, and then securely reset their passwords or MFA tokens, entirely on their own.

Watch a demo
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Integrates with IAM and MFA providers like:

Microsoft logo for Azure Active Directory and Entra IDOkta logoDuo LogoOneLogin by One Identity Logo
Nametag Copilot: Empower Agents

Out-of-the-box helpdesk console

Defend your helpdesk today against impersonators armed with AI deepfakes and advanced social engineering techniques.

Agents can immediately start sending verification requests via chat, SMS, or email, then see the results update in real time.

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Integrates with ticketing platforms like:

Integrated with ServiceNow for password and MFA resetsIntegrated with Zendesk for agent-assisted password and MFA resets right from Zendesk
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Reusable

Once you've enrolled, your account is protected for life. Users can re-verify at even greater security with just a selfie.
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Un-loseable

Even when someone loses, ugrades, or changes their phone, Nametag can still identify and verify them.
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Nametag works where your employees work

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Global coverage

11,000+ document types

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Omni-channel

Voice, chat, and email

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Mobile native

iOS and Android

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Better Business Bureau Accredited Business
California Consumer Privacy Act of 2018 Compliant
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Ready to turn IT into the hero?

Save up to 30% of your helpdesk costs while stopping the social engineering attacks that assault helpdesks every day. Prevent the next account takeover that would've led to a data breach or ransomware attack.

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