Deepfake Defense™ for ServiceNow

Nametag equips ServiceNow support teams with a powerful, easy-to-use method for verifying the person behind every ticket, all from inside of ServiceNow.

Agents simply click a few buttons, wait for the person they’re interacting with to successfully verify their identity, and then act with confidence to help resolve that person’s issue.

For your customers and employees, verifying their identity with Nametag is easy: They simply scan their government-issued photo ID and take a selfie.

See how Nametag verifies a person ->

If they've verified before, they can simply take a new selfie to reverify themselves in just a few seconds thanks to Nametag’s patented express reverification technology.

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Behind the scenes of every verification, Nametag’s patented, workforce-grade Deepfake Defense™ engine combines advanced cryptography, biometrics, AI and other technologies to securely verify the person’s identity in just a few seconds. 

Deepfake Defense is the first and only identity verification engine that actively prevents people from using deepfake IDs or selfies to impersonate someone else––and Nametag’s ServiceNow integration puts this power at your agents' fingertips.

Learn more about Deepfake Defense ->

When to Use It

Use Nametag to verify people at high-risk moments like:

• Resetting passwords or MFA tokens
• Granting access to sensitive information
• Authorizing account changes
• Performing other high-risk actions

When you need to know the person on the other end of a ticket, verify them with Nametag.