Prevents deepfake impersonation and social engineering attacks by verifying the person behind the support ticket, all within ServiceNow.
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How to use it
Nametag equips ServiceNow support teams with a powerful, easy-to-use method for verifying the person behind every ticket, all from inside of ServiceNow.
Agents simply click a button, wait for the person they’re helping to verify their identity, and then act with confidence to resolve their issue.
For employees and customers, verifying with Nametag takes under 30 seconds: Simply scan your government-issued photo ID and take a selfie.
If they've verified before, they can simply take a new selfie to reverify themselves in just a few seconds thanks to Nametag’s patented express reverification technology.
As a ServiceNow certified application, Nametag installs and configures directly from the ServiceNow Store in just a few minutes.
Use Nametag to verify people at high-risk moments like:
Behind the scenes of every verification, Nametag’s workforce-grade Deepfake Defense™ engine combines advanced cryptography, biometrics, AI and a host of risk signals to securely verify the person’s identity in just a few seconds. Deepfake Defense is the first and only identity verification engine purpose-built for workforce assurance. It proactively prevents people from using deepfake IDs or selfies to impersonate someone else––and Nametag’s ServiceNow integration puts this power at your agents' fingertips.



























