Helpdesks can’t verify identity. ServiceNow customers can.

Nametag equips ServiceNow support teams with a powerful way to quickly verify the actual human behind every Interaction and incident, all from inside of ServiceNow.

Agents simply click a button, wait for the person they’re helping to verify their identity, and then act with confidence to resolve their issue.

For employees and customers, verifying with Nametag takes under 30 seconds. To verify, simply take a selfie and scan a government-issued photo ID. If a user has previously been verified with Nametag, they simply re-verify with a new selfie.

As a ServiceNow certified application, Nametag installs and configures directly from the ServiceNow Store in just a few minutes.

Use Nametag to verify people at high-risk moments like:

• Resetting passwords or multi-factor authentication (MFA)
• Granting user access to sensitive information or datasets
• Authorizing important account changes and payments