Nametag: Identity Verification & Account Protection

Eliminate user lockouts and close vulnerabilities in your MFA and identity/access management.

Ready-to-use solutions for:

A browser window configuring a user flow for verifying identity to continue

1. Self-Service Account Recovery

Enable your employees to reset their own MFA and passwords, resolving lockouts 60% faster and eliminating up to 50% of helpdesk tickets.

A browser window with Nametag Copilot, showing "Send an ID request" text and a field to enter a phone number.

2. Automated Helpdesk Verification

Quickly and securely verify users at your support center, boosting agent efficiency 5x and improving user experiences 2x.

How it Works

Identity verification flows loved by real users, hated by bad actors

Prompt your users to verify with Nametag

Send a verification request through your normal support channels, prompt it automatically, or direct users to a branded self-service microsite.

Nametag verifies people in under 30 seconds through a mobile-native experience that's uniquely resilient against the use of AI deepfakes.

Enable self-service and empower agents

Once they're verified, self-service users can reset their own passwords and MFA tokens based on customizable group-based permissioning.

Helpdesk agents see verification results update automatically, empowering them to focus on providing great service and resolving tickets.

An image showing the Nametag Copilot agent-assisted user identity verification flow

We're already thrilled by the positive feedback pouring in from customers and the dedicated teams at HubSpot's customer success and support departments.

Mona Salvi

Sr. Director, Product Security, Fraud & Risk

Nametag's fast and secure ID verification means our agents can be more efficient with verifying customers therefore spending more time helping them.

Sharon Rowlands

CEO

A colorful 3-dimensional block with an ID card on top, hovering over grey another block

Nametag Deepfake Defense

Next-gen identity verification built for the genAI era

Threat actors move fast. Nametag moves faster.

Deepfake Defense is a next-generation identity verification (IDV) engine that uses cryptography, biometrics, AI and other features to combat AI-powered impersonation.

Other IDV providers are built for regulatory compliance and shopping benefits, leaving them vulnerable to digital injection attacks and the use of AI-generated deepfakes.

Nametag prevents:

Social engineering

Account takeovers

Injection attacks

AI deepfakes

Presentation attacks

Phishing

Vishing

Ransomware

New account fraud

Integrated Identity Intelligence

The meta-layer that protects your entire identity infrastructure

Better security and greater automation

Nametag connects user data from each of your identity providers, SIEM platforms and other tools. Our meta-layer enables stronger identity verification and greater automations that work across all of your identity providers.

Microsoft Entra ID

Okta

Duo by Cisco

Workday

ServiceNow

Splunk

Microsoft Sentinel

OneLogin

Zendesk

Tines

Explore integrations

Integrations

The meta-layer that protects your entire identity infrastructure

Nametag connects user data from each of your IAM providers, SIEM platforms, ITSM solutions and even your HRIS. Our meta-layer delivers stronger identity verification and enables greater automation, including self-service MFA and password resets across all of your identity providers.