Proof of Verification

Peek behind the scenes of a Nametag verification.

A colorful 3-dimensional block with an ID card on top, hovering over grey another block

Click on any element to learn more.

A support agent or an automated process sends a verification request.

Our native quick-launch app opens (skipping the app store) and we verify that the scan is coming from a trusted device with reliable security features.

The user consents to share biometric data.

The user scans a document that proves a government-verified identity.

A quick selfie ensures that the user holding the device matches the verified face on the ID document.

The user consents to share just the needed items, not their entire ID.

For peace of mind, the location of the newly-verified user is compared to the ID document's place of origin.

The request is completed.

The support agent or automated process has all the information they need to determine whether this user's identity matches the information on the account. Copy/store a tracking link for this user to improve compliance and avoid storing risky data on your servers.

Ready to step up your identity security?

Get in touch to see how Nametag can improve security, reduce costs, and improve experiences at your IT helpdesk or customer support center.
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For second-time use and onwards, users only have to re-scan their face to verify.
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Even if you lose your phone, switch devices, or change your name.
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Try it today

Get started in minutes with a solution that fits your needs:

Option 1


Use the Nametag Console to instantly send ID requests via text, email, or support chat. Add team members, customize branding and messaging, and view verified results.

Request a demo

Option 2


Explore our integrations with platforms like Zendesk to send ID requests and receive results right from your current support tool.

Request a demo

Option 3


Add routine flows to prompt users to verify their identity as a sign-in method, as step up security before transactions or account changes, or before speaking to an agent.

Request a demo
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